Assistance

Note de satisfaction client chez Allianz ARDRES

Nombre total d'avis : 187

5/5
Avis Google
Allianz : Prix de l’enseigne la mieux notée sur Google en 2024
Allianz : Prix de l’enseigne la mieux notée sur Google en 2024

L'important pour nous : être les meilleurs pour vous

Pour la 2ème fois consécutive, Allianz remporte le Prix de l’enseigne la mieux notée sur Google en 2024 dans la catégorie Agences d’Assurance, avec 43 000 avis déposés sur 2 516 agences en France et une note de 4,86/5.

Avis de l'agence ARDRES - page 1 sur 2

Avis sur une période de 6 mois
Rachel P.
il y a 2 jours
English version I have been insured with this company for almost twenty years for my home in France, and I have always found them to be extremely helpful, professional and reliable. They are responsive, clear in their advice, and take the time to review policies properly rather than simply renewing automatically. I value the continuity of service and the sense that they genuinely care about their clients. I would not hesitate to recommend them to anyone looking for a trustworthy insurer. ⸻ French version Je suis assurée auprès de cette compagnie depuis près de vingt ans pour ma maison en France et j’ai toujours trouvé leur service extrêmement sérieux, professionnel et attentif. Ils sont réactifs, clairs dans leurs conseils et prennent le temps de revoir les contrats avec soin, plutôt que de procéder à de simples renouvellements automatiques. J’apprécie beaucoup la qualité du suivi et le sentiment d’être accompagnée sur le long terme. Je les recommande sans hésitation.
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Donna F.
il y a 7 jours
The best! We have worked with this agency for 10+ years and they have never let us down. Asha is very responsive. We are able to deal with the agency in English - but we have French insurance policies. They even provide summary translations of the key details. Thoroughly recommend.
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Graham T.
il y a 8 jours
Exceptionally helpful, responsive and professional. Being bilingual helped when we had to make a claim a couple of years ago.
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Richard E.
il y a 18 jours
I am very impressed with the bilingual service that Allianz Assurance now operates. A very helpful adviser, Asha, contacted me and provided uptodate information that enabled me to reassess our current insurance and then agree to a more appropriate level of cover. I am not a fluent French speaker although I am able to communicate and understand reasonably effectively however the new service that is now offered simplifies the whole process of ensuring that the insurance offered meets all our needs. A highly professional service!
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Stephen D.
il y a 23 jours
Excellence service-can’t fault it, the girl to ask for is Asha.
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Fran W.
il y a un mois
It's been really helpful to get insurance advice in English.
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Emma C.
il y a un mois
We have found our contact at Allianz unbelievably helpful and she never gets fed up with our endless questions when we cant understand something!
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David K.
il y a un mois
Excellent service, it’s very helpful to have both Asha & Amy speaking English and being able to answer any questions very quickly
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philippe b.
il y a un mois
Tres bon accueil Tres professionnelle
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Helena W.
il y a un mois
Very helpful when we sold our French property, thank you.
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Natasha C.
il y a un mois
Always prompt response and great communication with Asha Laurent. No question is too big or too small. Very approachable and helpful. Would highly recommend the company and Asha in particular.
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Peter C.
il y a un mois
I've used Osmose for all of my insurance needs for a decade now and can thoroughly recommend, especially to those looking for a bi-lingual service on what are often very complex matters
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D B.
il y a 2 mois
Très bon accueil de Mme Specq ce jour là à l'agence de Ardres. Personne compétente, très claire dans ses explications. Et aussi très à l'aise dans la procédure informatique. De ce fait, deux contrats d'assurance souscrits lors de ma première visite dans cette agence. Merci à vous.
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Dean S.
il y a 2 mois
Having worked with Osmose for over 20 years, I highly rate their insurance agency, particularly the help and advice I have received from Asha Laurent. She has carefully guided me through the technical aspects of insurance cover for my home in France, and whilst I can converse in French it certainly has helped to communicate all in English! Thank you Asha.
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Susan H.
il y a 3 mois
The bilingual service is excellent. I tried writing in French but advised I could use English which was helpful and saved time with translation. Have found staff so prompt in their reply, advising and supporting me through a stressful time. Thank you for your friendly approach and your time. Special thanks to Asha Laurent, advisor as she provides an excellent service.
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oll s.
il y a 3 mois
Agence très pro, réactive, aimable, accueillante.
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Kris S.
il y a 3 mois
Asha is incredibly helpful and very skilled in sorting the insurance needs of foreigners in France. I appreciate being able to work with a full service, billingual agency that is also competitively priced.
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CELINE F.
il y a 3 mois
Très bon accueil. De très bonnes explications. Je suis donc nouvelle cliente chez vous !
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Les G.
il y a 3 mois
We have used Osmose Assurance for insurance of our French apartment over many years. They have been helpful and efficient and they always communicate promptly. It has been particularly useful to have an English speaking insurance agency on the rare occasions we have had to make a claim.
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Allan W.
il y a 3 mois
Simply brilliant ! I have used them for the last 18 years and the service has been exceptional. They are completely bi-lingual and understand the insurance systems of both France and England. Every claim has been processed promptly and they have done all the hard work and sorted out all the necessary paperwork. I have no idea where their office is, but why would I want to go to an office when they answer the phone and email promptly. They are like a private insurance concierge service
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Pagination par 20 avis

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